I’m officially in the Market

March 4th, 2014 | By Cody Spielvogel

After a lot of Solo work with Web abd Graphic Design, eCommerse and SEO Optimization for my own personal sites, I was contacted by what would prove to be my first client. The website she had was tacky and looked like it was developed in 98. If that wasn’t bad enough, the designer that she had paid to make the site locked her out completely, she couldn’t organize events, edit her shipping details or make edits to her website. It was a total tear down, and I started from scratch though this Website had a twist to it.

My first client was Sheila Buck, author of popular clinical Medical book “More Than 4 Wheels” which focuses on assigning the correct assisted technology and demonstrating a more thorough understanding of folks in wheelchairs. This was a huge deal! Her website was the shop she used, the place she needed to store all of her information and a hub for information regarding not only her book, but therapeutic practice. This new Website I was tasked with building needed to be clean, modern and above all professional. I was in a race against time so I was super nervous but also incredibly excited to get to work.

Given the emergency of the situation, I put everything aside and spent that week working 14 hour days, Sheila’s new website was crafted, uploaded and released to the public in only 3 days, complete with SEO, Shop and simple, clean design.

Give it a look here http://sheilabuck.ca

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Happy Holidays from Ontario, CAN

November 29th, 2013 | By Cody Spielvogel

It’s that time of year again, a time for love, peace and prosperity. I’m not sure what it is that brings out the awesomeness in each person around Christmas time, but it’s always a magical way to end a year. As crazy as things can get, take the time to appreciate what you have. No! Not objects, not things, but the people who you care for, the people you love, those in your life who you couldn’t do without.

I was in the same boat as most folks, stressed out about Christmas shopping, asking for different variants of things, not looking forward to seeing the inlaws and what have you. All of the joyful frustrations that only come around once a year. Than out of no where, my Grandfather became very ill, we began to suspect that his memory was fading due to Alzheimer disease, it was a heart-wrenching experience that I would never wish upon another person. I grew up in a broken him, my dad split shortly after I was born so my Grandfather and I were always very close, he was always like the Father I never had and as I grew up he quickly became the man I one day aspired to be. Volunteer firefighter for decades, provider of 3 children and a loving wife during the depression, the kind of man that would give you the shirt off his back if you needed it. A true, genuine gentleman.

For a while, I thought about what life would be like if my family were to lose him and it was a shocking reminder that nothing, not even money can fill the emptiness you feel when someone very close to you passes away and just what extremes you would be willing to go through to prevent it from happening.

Thankfully, his health started improving, and from what I can tell he’s next to perfect, but we shouldn’t need a traumatic experience to remind us of just how important Family is. So this year, instead of thinking of that special gift for somebody, think about the Somebody that you’re buying it for. You only get one family guys and gals and once they’re gone, they’re gone for good so maybe take the time out of your day to make a Phone Call, or a visit just to let them know you love’em.

Happy Holidays all!
Cody Spielvogel

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CODY’S TOP PICK FOR WORST CUSTOMER SUPPORT OF 2013

November 8th, 2013 | By Cody Spielvogel

So I think I’m going to make this a thing. Since I only need to do this once a year, I think I can keep up with it.

Over the course of my technological lifestyle, I’ve run into problems, issues, bugs, meltdowns, otherwise known as a pain in the ass and inevitably I didn’t have the knowledge and/or patience to fix it myself. So I call up Technical [b]“Support”[/b]. Keep in mind that these people are paid to assist you, they receive money in order to help solve your problems. You think with an incentive such as money and career opportunites. people would be inclined to help you in a kind, quick and efficient matter. In fact, many support websites now offer you a survey to fill out so you can actually [b]tell[/b] the company about how satisfied or dissatisfied you were with the agent you were dealing with.

It has come apparently clear that the folks at Gearbox software, that’s right the creators of the fabled “Borderlands” franchise has no such system. As their support is incredibly lack luster and down right poor. To keep this post as short as possible to keep you from reading a novel, I’ll be posting pictures of the support ticket I submitted to Gearbox. Please refer to the date I posted the request, and the date I received a reply from a Support agent. The picture it paints is… disappointing.

Myself:


The reply from the support rep.

Just in case the images don’t load for you, I submitted the ticket on October 14th, I didn’t hear back from anybody until November 2nd. I event posted 2 comments beforehand to ensure that my ticket was still open.

To say that their technical service is terrible would actually do it justice, so on behalf of myself and all the other tickets holders who waited weeks to receive an automated reply. Congratulations Gearbox, your support sucks.

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Web design

June 15th, 2013 | By Cody Spielvogel

I’ve wanted to go to university for Web Design and Development since I was 18 years old. This is what I wanted to do, I love technology, I love websites, I love submitting articles on my websites! Well, reality can be a real kick in the ass, when it comes down to it I barely leave my house out of fear that I’ll be eaten by a mutated spaghetti monster or in blatant terms a “Manic Anxiety depressive disorder” and I have no money for school. Everything you see before you was put together by doing things I learned from Google Searches, I know my way around HTML, I can handle CSS, and most Javascript these days comes handled through jQuery, which is pretty easy to install. (Sliders, yaaay!) Anyway, ever since I first typed <html> at the tender age of 14, I wanted to know more, I wanted to know how to work everything, I wanted to dive deep into the depths of Database management so I could move, store and save data on the fly. Back when I started I created one web page, than I added an html text box like this and for each new post I added a new text box.

Nowadays however, I know better, I used what’s called a “Content Management System” or “CMS” for short. It keeps all of my data nice and organized, safe in an external database so I don’t even have to look at it, It’s pretty cool! In fact, all of my websites are powered by powerful software like WordPress, IP. Board and Vanilla Forum, including this one.

Truth be told, I think I’ve hit my peak of self learning. I’m no good with PHP, Pearl, or AJAX and I’d love to learn so I could expand my horizons, become my own boss, work for myself but above all, put everything I ever learned into a website I could truly be proud of, one that’s easy to manage, loads quickly, delivers information on the go and looks damn good doing it.

I’ll get there, into that classroom I mean. Maybe not today, maybe not tomorrow, hell, maybe not even 10 years from now but I’ll get there. Because this is something I want for myself, to better myself.

 

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Blog Update: 04/2013

April 25th, 2013 | By Cody Spielvogel

So I’ve updated the blog a little bit, the Background has been changed and the site loads a lot quicker because of the huge decrease in file size. (450kb instead of 2.2mb) In addition, I’ve been working on the Online Reaper Tracker for the Epic Games Community with Mr Brad Anonymous which has been super fun. Subtle changes coming to that by the way, so try and spot them!

 

Also, as an Xbox Ambassador I feel I should tell you that the Premiere of the New Xbox console is going to be displayed on May 21st 2013 at 10:00AM on the Xbox Dashboard, view it live using the Xbox 360 LIVE EVENT PLAYER, it’s super cool, super easy to use and fills you in on all of the awesome new information.
Catch you on the flip

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Hey, you!

March 10th, 2013 | By Cody Spielvogel

Yeah, you! Spam bots! Go bother someone else with your promise of illegal prescription drugs and cheap viagra! I don’t want to hear about how stalks in a Medical company located in Israel is about to Sky-rocket or how a long lost relative just died and left me his entire estate worth $80 million dollars and that you need me to give you my bank information in order to get it. I just cleared 40 pages of Spam comments, that’s 780 comments! Allow me to take this time to stop and slam my head against my desk. – - – - – - – - – - – - – Are you still reading this? Good, call a medical team I may soon be suffering from a concussion and it’s like 2:00am I don’t think I’m supposed to sleep from here on out. Damn I should have though about that before damaging both my head [b]and[/b] my desk. Well if you made it this far, you’ve reached the conclusion of this little rant and I thank you for gowqogqsfgoweggwg4hw… Sorry, head injury.

Anyway, go further into your morning, have a nice day and see you in the world of tomorrow.

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What do I do for a living?

November 22nd, 2012 | By Cody Spielvogel

Over the course of 6 years I have slowly made headway toward becoming a Web designer, why did I become a web designer? So I could be a Journalist. Why did I want to be a journalist? I love the English language, and I wanted to give the news, not just read it. I wanted to revolutionize the way you looked for information. A one stop location for everything you could ever want in regards to technology. Through Web development came a number of opportunities. I was a Customer Support Technician at DotVPS, was finally ready to start freelance work and dove into different ways to manage and create content and how I wanted it to look.

These days, I volunteer at Xbox as a Community Ambassador, and continue to work on Web Development, content management systems and different coding languages.

There is a hitch to all of this however, I don’t get paid for any of it, this is all volunteered time to do something I love doing.

So what do I do for a living? Jack squat.

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Cody’s top pick for Worst Customer support of 2012

October 27th, 2012 | By Cody Spielvogel

So as a tech enthusiast I’ve run into my fair share of Tech related problems, ranging from Consoles, to tablets, to computers and even a few phones. Normally I can handle these myself but sometimes you just need to call in the experts for some help, or in this case lack there of.

I’ve recently been having a lot of trouble with my HP Touchsmart TX2 notebook. The problem being that I can only start it up in Tablet mode, if I try to start it normally, I get loud, continuous beeps, also known as a “BIOS Signal”. So I called up HP.

The 1st operator asks me for my information, including my first name, the notebook I’m using and it’s serial number. I spend a good five minutes giving this agent all of the information, only to get the response “Oh sorry, you’re in the wrong department, please wait while I transfer you. Mildly I think “Okay, mistakes happen it’s all fine and well. So I wait to be transferred.

And I wait,

And I wait,

And I wait…

Finally, after 35 minutes of continues song loops and an Automated Voice saying that “HP Appreciates my time and wishes to help me faster, please wait on the line for the next available agent.” I’m connected to an Agent. Again, they ask for my information, my name, my notebook ID and version and of course, my Serial Number. Another 5 minutes goes by and I wait patiently. The next Operator, who I will refer to as “Operator 2″ tells me that, again I’m in the wrong department. “Operator 2″ I say with frustration in my voice, one of your agents just Redirected me TO YOU! As she rushes to get me off the phone all I hear is “Yes sir, yes sir, I understand, sorry sir please wait on the line.” Now, well infuriated I hold again. I wait, and wait some more. Finally I’m connected, for about 10 seconds. Someone picks up the line, I hear whispers in the background and they quickly hang up. The bastards just hung up on me.

So lets see, waiting for the first agent took me about 20 minutes, transferring me to Operator 2 took 35 minutes, and when I’m redirected a final time it took in and around 10 – 15 minutes. So let’s do the math, 20+35=55 minutes plus the 10-15 minute Transfer where they hung up on me, that’s in around 65 – 70 minutes. So in total, Hewlett-Packard (HP) just wasted over an hour of my time.

So Congratulations HP, You Out of all of the support reps I’ve dealt with this year, are by far the worst I’ve ever had the displeasure of attempting to do business with. In conclusion, You suck.

My advice for anyone looking for support with HP products, go to your local computer shop, or buy a completely new computer. It will save you a lot of time, hassle and money. As I’m sure they charged me for the call.

Happy Hunting,

Cody

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ForumCore Downtime

October 22nd, 2012 | By Cody Spielvogel

Hey Folks Cody here!

First off, welcome to my blog, secondly Yes this is Cody from ForumCore, I’ve made this post to explain the downtime that ForumCore is experiencing at the moment.

Phun and I have been hard at work repairing ForumCores board, We’ve gone through insane amounts of troubleshooting and we believe we’ve found the root of the problem. However before we can proceed with a fix, all of the files, the database and all of the information that ForumCore has needs to be backed up (Last we checked we we’re at 24,000 files and climbing up) While we wait for the back up to finish, Phun has gone to bed and has left me to answer any questions you may have, along with handle any issues that may come up along the way.

Again, I can’t stress enough that this downtime is Temporary! ForumCore will be back up and running again as soon as possible! So sit tight, grab a drink and relax.

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Well that was fun

October 20th, 2012 | By Cody Spielvogel

I originally created this blog for fun so I could play around with code while sharing my thoughts. Emphasis on the first bullet as I hate sharing mindless rabble, which is what mostly goes on in my head these days. While it’s all been great, I actually have the site looking like I want it too, proper article space, nice background. Shiny new logo and a working twitter feed to boot (I freaking love that thing!) So what’s next? Well I guess I’ll move onto a new project. I have an up and coming Rap artist who I think may still be looking for some work, I may get into contact with him.

In the meantime, I’ll keep the blog, you never know when I might do something I deem worthy of posting on the internet. OH LOOK, I moved 5 feet, I better post that on twitter, people will eat that up. I mean, I’ve seen worse tweets… I can’t think of any right now but they’re out there!

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